Regular appointments are scheduled Monday through Friday with varying hours each day (see below). After hours and weekend appointments are available by special request and incur an additional $80 after hours fee. Same day/next day appointments are available if scheduling permits - same day or urgent care appointments incur an additional fee of $40.
Please understand that mobile veterinary care is UNPREDICTABLE in the amount of time needed for visits and travel/traffic. Your scheduled appointment time is an ESTIMATED time for when the doctor will arrive. If earlier appointments are running longer than expected and we are going to be more than 30-45 minutes late, we will try to contact you to inform you of the schedule change. If you have a schedule that is not flexible enough to accommodate this, please let us know when scheduling your appointment so we can make the necessary notes and schedule adjustments.
Phones are answered Monday through Friday, 8am-5pm when we aren't in appointments or driving. This allows us to give our full attention to our clients, patients and driving! If you get voicemail - you can leave a message but the BEST way to get in touch is to TEXT the main phone number. If you choose to leave a message - we will get back to you as quickly as possible - but if you don't hear back in a timely manner please call back - sometimes messages get lost or garbled!