Regular appointments are scheduled Monday through Friday 9am to 2pm. After hours and weekend appointments are available by special request and incur an additional $75 after hours fee. Same day appointments are available if scheduling permits - same day appointments incur a same day/urgent care fee of $35.
Please understand that mobile veterinary care is UNPREDICTABLE in the amount of time needed for visits and travel/traffic. Your scheduled appointment time is an ESTIMATED time for when the doctor will arrive. If earlier appointments are running longer than expected and she is going to be more than 30-45 minutes late, she will try to contact you to inform you of the schedule change. If you have a schedule that is not flexible enough to accommodate this, please let us know when scheduling your appointment so we can make the necessary notes and schedule adjustments.
Phones are answered Monday through Friday, 8am-5pm by an answering service. This allows Dr. Bufkin to give her full attention to her clients, patients and driving! The answering service can answer many questions, can give general estimates and can schedule appointments. They are NOT veterinary medical professionals and do not have access to patients' medical records. Thus they will always ask for basic information (name, address, phone, pet information) and can not access vaccine history or approve medication refills.