Regular appointments are scheduled Monday through Friday with varying hours each day (see below). After hours and weekend appointments are available by special request and incur an additional $125 after hours fee. Our last regular hours appointment is scheduled no later than 1:00pm, Noon on Wednesdays. We are OCCASIONALLY able to schedule appointments later in the day without the After Hours fee - but that is subject to what after school activities might be planned. Same day/urgent care appointments are available if scheduling permits - same day or urgent care appointments incur an additional fee of $90.
Please understand that mobile veterinary care is UNPREDICTABLE in the amount of time needed for visits and travel/traffic. Your scheduled appointment time is an ESTIMATED time for when the doctor will arrive. If earlier appointments are running longer than expected and we are going to be more than 30-45 minutes late, we will try to contact you to inform you of the schedule change. If you have a schedule that is not flexible enough to accommodate this, please let us know when scheduling your appointment so we can make the necessary notes and schedule adjustments.
Phones/Texts are answered Monday through Friday, 9am-5pm when we are not in or on our way to an appointment. This allows us to give our full attention to our clients, patients and driving! If you get voicemail - you can leave a message but the BEST way to get in touch is to TEXT the main phone number. If you choose to leave a message - we will get back to you as quickly as possible - but if you don't hear back in a timely manner please call back - sometimes messages get lost or garbled! Text messages are monitored over the weekend - however voicemail is not. Voicemails left after 5pm Friday will be checked Monday morning.